tabjee Frequently Asked Questions
From opening an account to deposits, withdrawals, games, and bonuses — find simple answers to all your questions here in English.
Whether you are new to tabjee or a returning player — having questions is completely normal. On this page we have organised the most frequently asked questions from players in Bangladesh into five topic-based groups: Account and Registration, Deposits and Withdrawals, Games and Gameplay, Bonuses and Promotions, and Safety and Responsible Gaming. Each answer is given directly and concisely so you can find a solution quickly.
Account and Registration
To open an account at tabjee you need an active mobile number, an email address, and your full name. The registration process runs entirely in English and takes just a few minutes. Providing accurate information is mandatory — because identity verification is required at the time of withdrawal.
tabjee is for people aged 21 and above only. No one under 21 may open an account or take part in any game. No withdrawal will be approved without age verification.
No. Under tabjee policy each person may hold only one account. If multiple accounts are found, all of them are closed and any accumulated bonuses may be cancelled. This rule is strictly enforced to maintain a safe and fair gaming environment.
Click the "Forgot password?" option on the login page. Verify your registered mobile number or email with an OTP and you will be able to set a new password. If you have any trouble, contact tabjee's 24/7 live chat support — help is available in English.
Account verification protects your own money. It ensures that only you are managing your account and that withdrawals reach the right person. Without verification, large withdrawal requests may be held. tabjee stores all data using fully secure and encrypted methods.
Deposits and Withdrawals
Deposits from bKash, Nagad, or Rocket are generally instant — your tabjee account balance is credited within moments. Bank transfers may take a little longer depending on banking hours. If there is any delay, let us know via live chat.
The minimum deposit at tabjee is ৳100 (for all payment methods). For withdrawals, the minimum is ৳800. These limits have been set with the convenience of Bangladeshi players in mind.
Once a withdrawal request is approved, the money generally reaches your bKash, Nagad, or Rocket number within 5 to 30 minutes. For bank transfers, the time may vary depending on the banking cycle. Withdrawal processing continues at night as well.
tabjee does not charge any transaction fee of its own. However, your mobile banking service or bank may charge according to its own rules. Before depositing or withdrawing, check the fee structure of your bKash, Nagad, or bank once.
Yes. Nagad is supported at tabjee as a direct withdrawal method. Submit a withdrawal request to the Nagad number registered on your account. If identity verification is complete, the money generally arrives within 5–30 minutes.
If the money has not arrived after more than 30 minutes, first confirm that your account is verified and that the wagering conditions on any bonus have been met. Then contact tabjee's 24/7 English live chat support — the team will help resolve the issue quickly.
Games and Gameplay
You can bet on BPL and all major cricket tournaments at tabjee. Before a match begins, select markets such as "Match Winner", "Toss Winner", or "Top Run Scorer". With the live betting feature you can also place bets according to real-time odds while the game is in progress.
Yes, tabjee is fully mobile-friendly. The site runs smoothly in the browser on both Android and iOS devices. Without downloading a separate app, you can enjoy slots, cricket betting, and live casino directly from your browser.
RTP is the theoretical rate at which a game returns to players over the long term as a percentage of total bets. For example, 96% RTP means that on average ৳96 comes back for every ৳100 wagered — but this figure is an average across millions of rounds, not a guaranteed outcome for every session.
Yes. tabjee's live casino section features real dealer games from world-class providers such as Evolution Gaming and Ezugi. It includes live roulette, live baccarat, live blackjack, and many more table games — all broadcast live.
All slots and casino games at tabjee use certified RNG (Random Number Generator) technology from recognised providers. This means every result is entirely independent and unpredictable. Global providers such as Pragmatic Play, PG Soft, JILI, and Spribe ensure fairness through regular third-party audits.
Bonuses and Promotions
New members receive a 150% bonus on their first deposit up to a maximum of ৳10,000. For example, depositing ৳1,000 gives a ৳1,500 bonus — total balance ৳2,500. If you deposit ৳14,000, you receive the maximum ৳10,000 bonus — total ৳24,000. The wagering requirement on the bonus is 20 times.
A 20x wagering requirement means the bonus amount must be wagered 20 times before a withdrawal can be made. For example, if you received a ৳1,500 bonus — you must complete ৳1,500 × 20 = ৳30,000 in bets. After the condition is met, winnings from the bonus become withdrawable.
The tabjee VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. You can move up to higher levels gradually through regular play. Reaching the Diamond level earns you up to 1.0% cashback per week. Special offers and priority support are also available at higher levels.
VIP cashback is calculated on a weekly basis on your net losses. Cashback is up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, 0.8% at Platinum, and up to 1.0% at the Diamond level. Cashback is added directly to your account balance.
In most cases bonuses can be used on slots and casino games. However, certain specific games or betting categories may be excluded from wagering calculations. The detailed terms of each bonus are listed on the promotions page — you should read them carefully before playing.
Safety and Responsible Gaming
Yes. tabjee uses SSL encryption technology that keeps all your information secure. Personal data is never sold to third parties. Payment-related information is processed in accordance with the highest security standards.
Absolutely. tabjee gives responsible gaming the highest importance. If you feel that gaming is having a negative impact on your life, you can request a temporary break or permanent account closure. Contact us via 24/7 live chat or at [email protected].
Yes. You can set your own daily or weekly deposit limits. This allows you to play in a healthy way while staying within your budget. Go to account settings to set a limit or get help via live chat.
tabjee verifies age at both registration and withdrawal. If a suspicious account is found, a national ID card or birth certificate is requested for verification. If the person is confirmed to be under 21, the account is closed immediately.
Yes, tabjee's customer support is fully available in English 24 hours a day, 7 days a week. You will get the fastest response through live chat. You can also contact us by email: [email protected] — all messages are replied to in English.
Need more help?
Live Chat Support
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Email Support
For detailed questions, email us: [email protected]
Terms and Conditions
Read our terms and conditions for detailed rules on bonuses, payments, and games.
Still have questions? Contact support
Our English-speaking team is ready to serve you around the clock — we are here for any question or issue.