tabjee Privacy Policy
Your personal information is invaluable to us. Find out everything here in detail about how tabjee collects, stores, and keeps your information secure.
Table of Contents
1 Introduction and Applicability
tabjee ("we", "our", or "platform") operates a secure and trusted online gaming and sports betting service for users in Bangladesh. This privacy policy describes how tabjee collects, processes, uses, and keeps your personal information ("information") secure.
By visiting our website tabjee.cam, opening an account, or using any of our services, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our platform.
This policy applies to all tabjee services, products, websites, mobile versions, and any associated online channels. This policy does not apply to third-party websites or services.
2 What Information Is Collected
tabjee collects various types of information that help us provide you with the best possible service. Details are described below:
2.1 Information Provided Directly
When you register on our platform or use our services, you voluntarily provide the following information:
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport number (for verification purposes)
- Payment method details (bKash, Nagad, Rocket, or bank account details)
- User-chosen password
- Contact information provided in support chat
2.2 Automatically Collected Information
Certain technical information is automatically collected while you use our platform:
- IP address and unique device identifier
- Browser type and version
- Operating system information
- Time and date of access to the platform (according to Bangladesh Standard Time)
- Pages visited and click history
- Gaming history and transaction records
- Information collected through cookies and similar tracking technologies
2.3 Verification-Related Information
In the interest of responsible gaming and financial security, as part of the KYC (Know Your Customer) process, we may collect photos or scanned copies of official documents for identity verification. This information is stored with the highest level of security.
3 Purpose of Data Collection
tabjee uses your information only for the following legitimate purposes:
3.1 Service Operations
- To create, verify, and manage your account
- To process deposit and withdrawal transactions
- To ensure gaming services and sports betting functionality
- To apply bonuses and promotional offers
3.2 Security and Compliance
- To prevent fraud, money laundering, and illegal activities
- To ensure age verification (following the 21+ age requirement)
- To comply with applicable laws and regulations
- To protect the security and integrity of accounts
3.3 Customer Service
- To provide 24/7 live chat support
- To resolve your complaints and questions
- To send important notifications related to the platform
3.4 Service Improvement
- To conduct analysis in order to further improve the user experience
- To identify and resolve technical issues on the platform
- To develop new features and services
4 Data Sharing and Third Parties
tabjee never sells your personal information. However, in certain circumstances, information may be shared in a limited way with third parties:
4.1 Payment Processors
Payment information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners. These organizations operate under their own privacy policies and use the information solely for the purpose of completing transactions.
4.2 Technology Service Providers
Gaming software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi) and other technology service providers assist in operating the platform. These providers are given access to the minimum information necessary solely for the purpose of delivering their services.
4.3 Legal Obligations
If tabjee is required to disclose information in response to a court order, government directive, or applicable law, it is obligated to do so. In such cases, cooperation with law enforcement agencies will be provided.
4.4 Business Changes
In the event of any future merger, acquisition, or change in business structure, your information may be transferred to the new operating entity, though this privacy policy will remain in effect.
5 Cookies and Tracking Technologies
tabjee uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain your login session, carry out security verification, and save preferences. Disabling them will prevent the platform from working properly.
5.2 Analytics Cookies
Analytics cookies are used to understand how users interact with our platform. This information helps improve the quality of services and is not used to directly identify individuals.
5.3 Cookie Controls
You can control or delete cookies by changing your browser settings. Keep in mind that disabling certain cookies may limit some features of the platform.
6 Data Storage and Security
To ensure the security of your information, tabjee adopts the highest industry-standard technical and organizational measures.
6.1 Encryption and Protection
- All data transfers are secured through SSL/TLS encryption
- Stored data is kept using strong encryption methods
- Payment information is handled in accordance with PCI DSS standards
- Regular security audits are conducted
6.2 Access Controls
Only authorized personnel who require access in order to carry out their job responsibilities are granted access to your personal information. All staff are bound by strict confidentiality agreements.
6.3 Data Retention Period
Your information will be retained for as long as your account remains active or as needed to provide services. Even after account closure, certain information may be retained for a limited period to meet legal, financial, and regulatory requirements.
7 Your Rights
tabjee believes that users have the right to control their own information. Your main rights are described below:
7.1 Right to Know
You can ask us at any time what types of information have been collected about you and how it is being used. Our support team is ready to assist with this.
7.2 Right to Correction
If there is any incorrect or incomplete information in your profile, you can request that it be corrected. This change can be made through account settings or via support.
7.3 Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, due to legal obligations, some information may be required to be retained for a specified period.
7.4 Right to Object to Processing
You can stop marketing communications or object to certain types of data processing. Contact our support team to make this request.
7.5 Right to Data Portability
If you wish, you can receive an organized copy of the information we hold about you. This request can be made via support chat or email.
8 Protection of Minors
tabjee strictly provides services only to those aged 21 and above. Collecting, storing, or processing information from minors is entirely contrary to our policy.
Age verification is mandatory during the registration process. If we become aware that a person under the age of 21 has created an account, that account and all associated information will be deleted immediately.
If you suspect that a minor is using our platform, please notify our support team immediately.
9 Policy Changes
tabjee may update this privacy policy from time to time. Depending on the nature of the changes, we will take steps to inform you:
- For significant changes, a notification will be sent to your registered email
- The updated policy will be published on the platform with the effective date noted
- Continued use of the platform after changes have been made will be considered as your consent to the new policy
We recommend that you visit this page regularly to stay informed about updates.
10 Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways:
24/7 Live Chat Support — Our support team in Bengali is always ready.
Email: [email protected]
For privacy-related requests, we aim to respond as quickly as possible, generally within a reasonable timeframe. For complex or multiple requests, it may take a little more time to respond, but we will keep you informed of progress.
Your privacy is very important to us. tabjee is always committed to protecting your information, and we will continue our tireless efforts to earn your trust.
For more information, please visit our Terms & Conditions, Responsible Gaming and FAQ pages.